Effective Date: 29th October, 2023

Pasteria (“us,” “we,” or “our”) operates the website Pasteria.pk (the “Website”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our Website and the services offered through it. By using the Website, you agree to the terms of this Privacy Policy.

  1. Information We Collect

1.1. Personal Information

When you use our Website and services, we may collect the following personal information:

  • Contact Information: Your name, email address, phone number, and physical address.
  • Payment Information: If you make online payments, we collect payment details, such as your bank account number or other payment information, though this information is processed securely by third-party payment processors.
  • Account Information: If you create an account on our Website, we collect your username, password, and other account-related information.
  • Order Information: Information about your orders, such as products or services purchased, order history, and transaction details.
  • Communications: Records of your interactions with us, including emails, messages, and phone calls.

1.2. Non-Personal Information

We may also collect non-personal information that does not directly identify you. This may include:

  • Browser and Device Information: Information about your device and the browser you are using, including IP address, device type, and browser type.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your activity on our Website. You can manage your cookie preferences using your browser settings.
  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To fulfill your orders, process payments, and offer customer support.
  • Personalization: To personalize your experience on our Website and provide relevant content, recommendations, and promotions.
  • Communications: To send you transactional messages, updates, and promotional offers.
  • Analytics: To analyze and improve our Website’s performance, usability, and effectiveness.
  • Legal Compliance: To comply with applicable laws and regulations.
  1. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers that help us operate our Website and provide our services.
  • Legal Obligations: We may disclose your information to comply with legal obligations, such as responding to court orders, government requests, and law enforcement investigations.
  • Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
  1. Your Choices and Controls

You have the following rights regarding your personal information:

  • Access: You can request to access and review the personal information we hold about you.
  • Rectification: You can request corrections to inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
  • Opt-Out: You can opt out of receiving marketing communications.
  1. Security

We implement reasonable security measures to protect your personal information. However, please be aware that no method of data transmission or storage is entirely secure, and we cannot guarantee the security of your data.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at customersupport@pasteria.pk

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our Website with the revised effective date.

Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

By using our Website and services, you consent to the practices outlined in this Privacy Policy.

Last Updated: 29th Oct, 2023